These general conditions of sale (hereinafter "CONDITIONS") in the online store of Padel Offers regulate the purchases of the products sold (hereinafter "PRODUCTS") through the online store of Padel Offers made by any natural or legal person (hereinafter "CUSTOMER") at https://www.ofertasdepadel.com/en/.
These CONDITIONS must be approved by the CLIENT in order to process the order.
The web site https://www.ofertasdepadel.com/en/ is property of ALIQUANTUM, S.L. with CIF B84000876 and MACBOA 2021 S.L. with CIF B67729053, fiscal address located at Avd de Madrid nº20, 28229 de Villanueva del Pardillo, Madrid.
By accepting these terms and conditions the CLIENT declares to be of legal age and not to be in conditions of legal incapacity.
ARTICLE 1 - Purpose and conclusion of the contract
With the present general conditions of sale, ALIQUANTUM S.L. / MACBOA 2021 S.L. sells to the CUSTOMER, who buys at a distance, the Products offered for sale on the site https://www.ofertasdepadel.com/en/
The contract is concluded exclusively through the Internet, by means of the CLIENT's access to the web site https://www.ofertasdepadel.com/en/by sending a purchase order according to the procedure provided by the site itself and its acceptance by ALIQUANTUM SL / MACBOA 2021 S.L. The purchase order sent by the CUSTOMER through the Site is equivalent to a request to conclude a contract and is governed by these general terms and conditions of sale that the CUSTOMER is obliged to accept fully and without reservation. To this end, before proceeding with the order, the CLIENT undertakes to read these CONDITIONS and the pre-contractual information provided on the Site.
The sales contract comes into force when ALIQUANTUM S.L. / MACBOA 2021 S.L. sends the CUSTOMER an e-mail confirming the order. The e-mail contains the customer's data, the order number, the purchase price of the purchased goods, the shipping costs and the delivery address to which the goods will be sent.
The CLIENT undertakes to verify the accuracy of the personal data contained therein and to notify ALIQUANTUM S.L. / MACBOA 2021 S.L. without delay of any correction.
ARTICLE 2 - PRODUCT Information
The CUSTOMER, prior to the conclusion of the purchase contract, will be made aware of the characteristics of the products illustrated in the individual product sheets at the time of the CUSTOMER's choice. Prior to the conclusion of the purchase contract and before shipment of the order, the CUSTOMER shall also be informed about:
- identification of the seller;
- total price of the goods, including taxes, with details of shipping charges and any other costs or discounts that may apply;
- forms of payment;
- the delivery time of the goods;
- the conditions, terms and procedures for exercising the right of withdrawal.
- existence of a legal guarantee of conformity for the goods purchased;
- after-sales service conditions and commercial warranties provided.
ARTICLE 3 - Availability of products
The availability of the products indicated on https://www.ofertasdepadel.com/en/ refers to the actual availability at the time the Customer places the order. However, this availability should be considered indicative, since, due to the simultaneous presence of several users, the PRODUCTS could be sold to other Customers before the order is confirmed.
In case the products are not available for reasons beyond the control of ALIQUANTUM S.L. / MACBOA 2021 S.L. we will contact the CUSTOMER as soon as possible to offer all possible solutions to the CUSTOMER.
ARTICLE 4 - Prices
All the selling prices of the PRODUCTS are indicated in Euros (€) and include the applicable taxes to be paid by the consumer.
Shipping costs are not included in the price of the PRODUCTS, but are indicated and calculated at the time of the conclusion of the purchase process and before making the payment.
Some PRODUCTS carry an extra shipping charge due to their weight or size which will be indicated on the product card.
The CUSTOMER may use the coupons for the purchase, subject to the conditions of use of each coupon and provided that it is compatible with the PRODUCTS entered in the shopping cart, shipping addresses and payment methods.
It is not possible to cumulatively use several promotional coupons for the same order.
ARTICLE 5 - Forms of payment
At https://www.ofertasdepadel.com/en/ we accept different payment methods, including, for example, credit card, debit card, bank transfer and cash on delivery.
All payment methods are specified with their terms and conditions at https://www.ofertasdepadel.com/en/info/5-secure-payment.
The communications related to the payment and the data communicated by the CUSTOMER at the time of payment are carried out on special protected lines. The security of the payment by Credit Card is guaranteed through the encrypted data transmission protocol TLS (Transport Layer Security).
ARTICLE 6 - Right of withdrawal
In accordance with current legislation, the Customer has the right to cancel the purchase without penalty and without giving any reason, within 14 days from the date of receipt of the products. At https://www.ofertasdepadel.com/en/ the rejection period is extended to 90 days from the day the CUSTOMER receives the order.
To return an item, you must inform us in advance and send us an e-mail at email@example.com indicating in the subject line RETURN and detailing in the email your purchase information including name, phone number, order number, etc.
In case of exercising the right of withdrawal, the CUSTOMER must return the goods within 14 days from the day on which he has communicated to the seller his intention to withdraw from the contract.
The goods must be returned to ALIQUANTUM S.L. / MACBOA 2021 S.L. following the instructions indicated by our customer service and contemplated on page https://www.ofertasdepadel.com/en/info/7-guarantee-and-return.
Products must be returned intact, in their original packaging, complete in all their parts (including price tag, packaging material and any documentation and accessories) and with their tax documents attached.
In the event that ALIQUANTUM S.L. / MACBOA 2021 S.L. after checking the merchandise determines that it does not meet the conditions of return, it will be returned to the CUSTOMER taking responsibility for the courier or assuming the shipping costs of the courier chosen by ALIQUANTUM S.L. / MACBOA 2021 S.L.
Without prejudice to the power to verify compliance with the above, ALIQUANTUM S.L. / MACBOA 2021 S.L. will refund the amount of the products subject to withdrawal within a maximum period of 7 days in accordance with the method of payment made by the CUSTOMER. The return shipping costs will be borne by the customer.
If after the partial or total return the total amount of the order does not exceed the minimum amount for free shipping, the shipping costs will be deducted from the refund amount.
ARTICLE 7 - Legal guarantee
ALIQUANTUM S.L. / MACBOA 2021 S.L. undertakes to send the products in perfect condition. Upon arrival of the goods, the CUSTOMER shall be responsible for checking the Products in the shortest possible time and report any defects.
In accordance with the current regulations on consumer goods warranties, our products are guaranteed for 2 years from the date of the purchase invoice, although during the first six months the defect that the product may present is presumed to be original from the factory, unless proven otherwise, and the consumer must prove that it is also a defect originating from the factory if it occurs after the sixth month and before the two years have elapsed.
ALIQUANTUM S.L. / MACBOA 2021 S.L. will act as intermediary between the CLIENT and the commercial form of the products to process the guarantees.
ARTICLE 8 - Forms of delivery
The PRODUCTS will be delivered by courier service to the address specified by the CUSTOMER at the time of order. You can see all the shipping conditions in the Shipping section.
ARTICLE 9 - Responsibility
ALIQUANTUM SL assumes no responsibility for inefficiencies attributable to force majeure or occasional failure of the network that involves a delay in the delivery of the order without prejudice to the rights recognized by law.
ARTICLE 10 - Fraud check
The customer's purchase may be postponed for anti-fraud checking. It may also be suspended for a longer period of time for further investigation to avoid fraudulent transactions.
ARTICLE 11 - Privacy
This https://www.ofertasdepadel.com/en/ guarantees that the personal information you submit has the necessary security. The data entered by user or in the case of requiring a validation of orders will not be given to third parties, unless it must be disclosed in compliance with a court order or legal requirements.
Subscription to email marketing newsletters is voluntary and may be selected at the time you create your account.
ALIQUANTUM S.L. / MACBOA 2021 S.L. reserves the right to change or modify these terms without prior notice.
ARTICLE 12 - Applicable law and jurisdiction
These CONDITIONS are subject to Spanish law.
Any dispute that does not find an amicable solution will be submitted to the jurisdiction of the competent court of the country from which the user connects.
As a consumer, in addition, the Customer may also submit the matter to the courts of the European Union Member State of his residence or domicile.
The consumer may also choose to resort to any of the mediation procedures provided for by law to resolve any dispute arising from the interpretation and/or execution of these CONDITIONS by accessing the following website: https://webgate.ec.europa.eu/odr.